Learn
How it works
1. Set your per minute price and per conversation minimum
Your clients will be asked to accept pricing before they reach out with a request to talk.
2. Share your username with existing or new clients
Your profile isn't public, only people you share your username with will be able to reach out with a request to talk.
3. Choose how you respond to every conversation request that comes in
You have a few options:
- Start a paid conversation (and track time)
- Respond for free
- Reject the conversation request
- Ignore the request (it will expire in 48h)
4. On and off messaging
You're free to pause and resume communication as you see fit. No need for both parties to be present at the same time. Both you or your client have an option to end the conversation at any point during communication.
5. Confirm the charge amount
After each conversation Quester App provides summary on active and idle chat time, you'll have an option to reduce the charge amount if deemed necessary. We use Stripe to process your payments securely.
Fees
Pricing
Quester App Fee
4%
We only receive a small percentage once you start earning with Quester App, plus industry-standard fees for processing payments from your clients.
Payment & Payout Processing Fees
Standard Payment Processing Fees: 2.9%+0.3USD per payment processed to cover the cost of processing payments from your clients securely and reliably.
Standard Payout Fees: 0.25%+0.25USD per payout to safely transfer funds to your debit or credit card.
Start using
Get Quester App
FAQ
Frequently Asked Questions
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What do my clients need to do in order to reach me?
Your clients will have to download the app and sign up as a Quester (the party seeking advice). After the account has been set up your clients will have to use the Add a Pro function to connect with you by your username. Please make sure your clients know your username.
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How do I let my clients know I am using the Quester App?
The function Invite a Client which you will find on the chat list is the most convenient way to share the necessary information: a link to the respective application store and your username. Your username is necessary so that your clients can connect with you on the app. Alternatively you can post your Invite a Client link and/or your username on your social media channels or any other platform you are using to communicate with your clients.
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How do I get the money I have earned on the Quester App?
We use Stripe to process your payments securely. A payout will be issued automatically on the 1st and 15th of every month. Depending on the payment provider involved it takes 2-5days to receive the payment. Payout fees are: 0.25%+0.25USD per payout.
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What if I have started a paid conversation but then decide to do it for free?
You are free to do so. After the conversation you will be asked to confirm the charge amount, at that point you can reduce the charge amount to zero if you choose to do so.
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What is the difference between active and idle chat time?
Time you spend typing, recording (video and audio) and adding files is your Active chat time. Idle chat time is time you spend reading messages from your clients and other no activity screen time in the respective chat.
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What if I unintentionally leave the chat open and it results in excessive charges?
You will be able to correct that. When asked to confirm the charge amount we also give you data on total active and idle chat time so that you can adjust the time you charge for accordingly.
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Can I have more than one active chat?
Sure, as many as you can handle. Communication on Quester App is asynchronous, you are free to pause conversations by leaving the chat and come back to it as you see fit.
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How are active conversations handled in case I decide to amend my pricing?
Your active conversations will not be affected, only the ones coming in after you amend your pricing.
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Is it possible to message a client after a conversation has ended?
Yes, you are free to do that, but please be aware that these messages will be sent for free with the counter set to zero.
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Can my clients message me after a conversation has ended?
No they can not. They can only reach out to you with a new request to talk.
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Will my clients know that I have accepted the request to talk in case I don't start responding right away?
Yes, we will notify your clients via a system message that you have accepted their request even if you choose to defer communication until later.
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Do my clients need to pay any payment fees?
No, your clients will only pay the amount you charge them, no fees are applied on top of it.
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How can I share the Quester App with someone who is also consulting and could be a user?
The referral program not only allows you to share the app with other professionals, but also rewards you for doing it. We'll reduce the Quester App fee to 0% for one month for every eligible Pro account that signs up from your referral.
Meet the founders
Team
Agris Kipurs
CEO & Founder
Founder of Airdog, a consumer drone company acquired by Alarm.com
Juris Poseika
CTO & Founder
Founder of ChiliFresh, a provider of library catalog tools used by libraries in the US, Canada, Australia, Europe and Middle East